Question:
How can I pay for my new awnings?
Answer:
We try to make it easy for you! While we gladly accept cash or checks, we also accept major credit cards:
Question:
What sizes are available?
Answer:
A standard retractable awning can be produced in lengths of 7' to 55' with projections of 5', 6'7", 8'2", 10', 11'6", and 13'1". The Sunrise 2000 is custom made to the 1/4" to provide the perfect fit for all applications. In situations where the projection is greater than the width of the awning, our exclusive "Little Big" unit will meet your needs.
Question:
Does the awning need any poles to support it?
Answer:
None whatsoever. The combination of our strong steel mounting bar, spring loaded lateral arms, and a solid professional installation eliminates the need for support poles. You will have total freedom of movement beneath your Sunrise 2000.
Question:
Do I need a motor?
Answer:
A good general rule is if the awning is 200 square feet or larger, especially if it has a 13'1" projection, motorizing is a consideration. Although, with the use of a 7.8:1 gear instead of the standard 3:1 gear, larger awnings can be manually operated with ease. Your motorized Sunrise 2000 will allow you the convenience of flipping an interior switch to deploy or retract your awning. All electrical work is done by our own licensed electrician to assure a clean, professional installation.
Question:
How long will my awning last?
Answer:
With proper use and care, you can expect your awning to last a very long time. Sunbrella and Dickson woven acrylic fabrics are warranted not to fade and to resist rot and mildew for five years with 1 to 2% fading per year thereafter. We have many oceanfront units that are over 12 years old and still going strong. When a re-cover is needed, the replacement can be done in place for about a third of the original cost.
Question:
What is the hood and do I need one?
Answer:
The protective hood is used on awnings that are installed on an exposed wall or roof. Since retractable awnings stay up year round, the hood acts as a gutter to shield the fabric from rain, ice, snow, and birds. When retracted, our unique hood design encloses the Sunrise 2000 in a profile that measures 8.5" high x 6.5" deep, the smallest, sleekest in the industry. If your awning can be mounted beneath a soffit or overhang the hood is not required. In a roof mount situation, our TOGA unit (see our Features and Options page) encases the fabric roll within an aluminum tube. Even when buried in snow, the awning is completely protected.
Question:
Can I use the awning in the rain?
Answer:
All retractable awnings are designed mainly for sun protection and should be retracted in heavy rains. However, awnings with shorter projections (5',6'7",8'2", 10') when pitched properly, can shed a light rain. You will want to avoid having water pool on the fabric. When large amounts of water collect on the fabric it will stretch and become billowy. Heavy amounts of water can also damage the frame. The Sunrise 2000 is certified, wind tested to withstand 20 mph winds (Force 5). After rigorous testing by TUV (the German product testing institute) Perfecta has earned the right to display the TUV seal of approval. Look for the TUV certification seal.
Question:
What about mounting the awning to my house?
Answer:
First, all JMT installations are performed by experienced JMT staff. No subcontractors are sent to your home. Our cast aluminum brackets are securely lag bolted to solid framing members. Siding is not crushed, mounting boards are usually not needed. We would like to have a minimum of 8' of height off the patio or deck for projections up to 10'. Longer projections should be mounted higher to assure correct pitch. Low overhangs or soffits present no problem since we can easily roof mount any retractable awning. Our installation will be neat, clean, and watertight.
Question:
Aren't all retractable awnings basically the same?
Answer:
In some ways that is true, most awning companies utilize the same fabric suppliers, Sunbrella and Dickson. Most awning companies use Somfy electrical components. The difference lies in the sturdiness of the framework, the quality of the sewing, and the attention to detail during a professional installation.
These are the reasons to choose Perfecta from JMT Awnings.
Frame - The Sunrise 2000 weighs 10.35 lbs. per lineal foot
of frame compared to the 8.25 lbs. of the competition, that's 25% heavier.
Our roll tube and mounting bar are heavy gauge galvanized steel giving our
frame unsurpassed strength where it is needed most. All hardware is
stainless steel. All brackets are cast aluminum, no light weight extrusions.
There are no plastic parts. All framework is powder coated, there are no
spray painted parts. Twin steel aircraft cables in the arms. The framework
is covered by a 5 year parts and labor guarantee. Our superior engineering
is evident even when the Sunrise 2000 is not in use. Our exclusive
Tiltable Arm Bracket enables the awning to fold up into the smallest
profile of any awning in the world, completely protecting the fabric from
the elements all year round. Make the comparison, become an informed
consumer. Where's the beef? Perfecta from JMT Awnings.
Question:
How do you price retractable awnings, by the square foot?
Answer:
No. Since each Sunrise 2000 is custom made and may require different types of accessories, each awning is priced individually. For example, a 21' long x 13'1" projection has 2 arms, a 21' x 11'6" has three arms. The smaller awning actually costs more than the larger because of the additional arm. Pricing by the square foot would be unfair to the customer since the larger awning would always be more expensive. That is why we will come to your home, take an accurate measurement, show you the wide variety of fabric choices and photos of past installations, and give you a free no obligation quote.
Question:
How long does it take to get a retractable awning?
Answer:
Normally, we will be calling to set up a convenient installation time approximately 3 weeks from the date your awning was ordered.
Question:
How do I get started?
Answer:
A quick phone call or e-mail will get your free in-home quote scheduled. See our contact page for all the information and soon you'll have it made in the shade!